Foire Aux Questions

VTC Paris-Normandie

How to book a ride ?

You can book a ride by contacting us by phone at 02 78 78 04 04, you can also contact us by email at service-client@y-go.fr or through the form at the bottom of the page.

What are the rates offered ?

Every rate is personalised in regards of your needs.

Are the drivers insured and do they have a valid license ?

Yes, it’s a part of our recruitment conditions.

What payment options are available ?

We accept the following payment methods:

Credit Card
Cash Check
Payment link sent via SMS

Are the vehicles suitable for people with reduced mobility ?

Unfortunately, we are not yet authorized to transport disabled people. We will update this page when we are able to do so.

Is it possible to reserve a vehicle for a round trip or a transfer between two airports ?

Yes, find more information about our Airport Shuttle services here.

What are the cancellation deadlines and cancellation policies ?

You can access our Terms of Service here.

Is it possible to reserve a vehicle for an extended period, such as a day or a week ?

You can book a vehicle with driver for a day.

Are there options for group rides?

Yes, let us know your specific requests and we will get back to you as soon as possible.

We have done what we could to make this page as complete as possible, if despite everything you still have questions, we would be delighted to answer them!

Simply complete the form below.